Eight no-shows a week. That was Amaka Obi's number before booking deposits. Two months later: one. The mechanic is simple — when a customer puts down ₦1,000 to book, they remember the appointment. So we built it.

What's new

Starting today, any business on the Business plan or above can require a deposit at booking. Set the amount per service (a quick alteration might be ₦500, a four-hour fitting ₦5,000). The deposit gets credited against the final bill. If the customer no-shows, you keep it.

Live for every Business and Scale customer

Settings → Bookings → Deposits. Toggle on, set per-service amounts, save. Your existing booking link refreshes automatically.

How it works for your customers

  1. They open your booking link (the one you share on Instagram or WhatsApp).
  2. They pick a service and time. The deposit is shown clearly on the next screen.
  3. They pay — card or bank transfer — via your existing payment setup.
  4. Confirmation lands in WhatsApp. (Automated reminders are coming soon.)

What you can configure

  • Per-service amount. Charge less for a quick service, more for one that ties up a chair.
  • Refundable or not. Most merchants make deposits non-refundable on no-shows but credit-back on rescheduled bookings.
  • Customer-type rules. Skip the deposit for your top-50 customers — Enimara remembers them automatically.

This is one of those features that takes 90 seconds to enable and shifts your week in a way you'll notice by Friday. We'd love to hear how it goes — email us once you've tried it.

"I doubled my booked Saturdays. Cancellations went from normal to rare. I keep wondering why this wasn't already there." — Amaka Obi, Obi Fabrics

Read the full setup guide in our help centre, or browse the full v2.4 changelog.